Become a Concierge agent for your organization

Lyft Concierge allows agents to request rides for anyone, anywhere — no smartphone required.

Watch the video below or read on to learn how to become a Concierge agent for your organization.

If you were invited to become an agent for Lyft Concierge, follow the steps below to activate your account and start using Lyft Concierge:

  1. Find your 'Welcome to Lyft Concierge’ email invitation from Lyft. Didn't get one? Check your spam folder or contact your account administrator.

  2. Follow the 'Get Started' link in your email. You will be asked to enter your work email address, then click 'Next.'
    You'll then be asked to verify your email address, which is an authentication method for added security.
  3. Check your inbox. You should receive an email from Lyft in your inbox. Click 'Log in to Concierge' to continue set up.


  4. This is the final step to complete your setup. Add your first and last name, click "Get Started", and you'll be taken to Concierge.
  5. Now, you’re ready to request rides! Learn how to request a ride in Concierge.

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