Lyft Concierge overview

Request Lyft rides for anyone, anywhere, from one central portal with no app or smartphone required.

Concierge is a web-based application that allows an organization to order rides on behalf of the people they care about — no smartphone or app required. Employees who are permitted to use Concierge are referred to as agents (formerly dispatchers) and can request on-demand or scheduled rides for others. Learn more

  • Improve mobility
    Provide a reliable way for your people to get to where they need to go on time. With ride types for every occasion, it’s easy to provide an experience they will appreciate.
  • Stay efficient
    Remote ride scheduling, real-time ride tracking, and trip records help you manage your passenger’s journey. In addition, manage rides from one central place — no matter where they’re going or which type of rides they need.
  • Reduce costs
    Cut your transportation costs with a more affordable option: Lyft rides cost less when compared to other alternatives. Real-time ride data and detailed activity reports help you track ride costs, so you’re in control of how much you spend.

Lyft Business Portal is the central portal where account administrators manage Concierge.