Canceling an event code

Event Codes can only be canceled if no one has redeemed the code.
If you need to cancel the Event Code, follow the steps below: 

  1. Navigate to the activation email you received for your event
  2. Click the cancellation link in the footer of the email under 'Need to cancel the event?'
  3. Click ‘Cancel Event’ on the page that opens up and the following message will appear when your event has been canceled successfully: Your event has been successfully canceled and you will receive an email shortly for your refund
  4. Check your email for a cancellation confirmation and information about the refund amount you will receive

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