Lyft Business reporting settings for Concierge, Business Profiles and Auto Pay, and Credits

For every Concierge branch, Auto Pay account, and/or Credits program that your organization has, you can send reports to a specified primary email recipient on a daily, weekly, or monthly cadence.

Reports contain data for completed rides requested in Concierge, rides taken by your people using their Business Profile and/or charged to Auto Pay, and rides paid for with credits under their Personal Profile.

Please note that the email address entered must have Lyft Business admin permissions to access reports.


Setting up a primary email recipient to receive automated reports

You can specify different (or all the same) primary email recipients for reports in the 'Edit' section of each Concierge branch, Auto Pay account, and Credits program.

To specify a primary email recipient for Auto Pay reports:

  1. Log in to the Lyft Business Portal
  2. Click 'Business Profiles'
  3. Click 'Auto Pay'
  4. Select the Auto Pay account you'd like to set up reporting for
  5. Click 'Edit Auto Pay'
  6. Scroll down to the 'Reporting' section
  7. Toggle on the frequency that you'd like to receive reports: monthly (by default), weekly, or daily
  8. If you'd like to receive all ride receipts on a daily cadence, toggle on 'Email all ride receipts' under the 'Additional settings' section
  9. Enter the email address of the primary recipient for these reports in the 'Email Recipient' field
  10. Click 'Save'

To specify a primary email recipient for Concierge reports:

  1. Click 'Concierge'
  2. Click 'Branches'
  3. Select the Concierge branch you'd like to set up reporting for
  4. Repeat steps 6 through 10 from the Auto Pay section above

To specify a primary email recipient for Credits reports:

  1. Click 'Credits'
  2. Click 'Programs'
  3. Select the Credits program you'd like to set up reporting for
  4. Repeat steps 6 through 10 from the Auto Pay section above


Downloading reports directly from the Lyft Business Portal

You can also download monthly reports directly from the Lyft Business Portal for Concierge, Business Profiles and Auto Pay, and Credits from the 'Reports' tab under each product in the left-hand sidebar. At this time, only monthly reports are available for direct download.

Learn more about downloading reports for: