How to get started as your organization's Lyft Business account administrator

Lyft Business administrators are the point-of-contact to manage their organization's people, the Lyft Business products they'll use, and their organization's Lyft Business account settings.

As an admin, you'll gain access to the Lyft Business Portal where you can add and remove people, review ride reports, and set up advanced features like Auto Pay and Expense Info in one central place.

You can become an admin for your organization in two ways:

  1. Creating your organization's Lyft Business account
  2. Receiving an invitation from an existing administrator to become another admin of the account


Creating your organization's Lyft Business account

Creating your organization's Lyft Business account automatically makes you an admin and gives you admin-access to the Lyft Business Portal to start managing your Lyft Business account. Learn how to create your organization's Lyft Business account.

Receiving an invitation from an existing administrator to become another admin of the account

Your Lyft Business account can have more than one administrator. An existing administrator must invite you via email to become another administrator. Follow the steps below to accept your admin-invite and start managing your Lyft Business account:

  1. Check your work email for the invitation to become another admin for your organization. The email should have been sent from someone you already know. An example of the subject line is, "John D. invited you to be an admin for Starfleet's Lyft Business account"
  2. Click 'Accept invite' to begin the process of getting set up as an admin
  3. To join your organization's Lyft Business account, you'll be prompted to link your existing personal Lyft account for verification purposes. If you do not already have an existing personal Lyft account, you'll be prompted to create one
  4. Once you've linked your personal Lyft Business account, follow the rest of the set-up flow to access the Lyft Business Portal.
  5. Inside the Lyft Business Portal, you'll be able to walk through a series of quick onboarding tips and tricks to make the most of your Lyft Business account for your organization.
  6. To access the Portal in the future, you can always visit www.lyft.com/business/login