Learn how with your Lyft code, you can easily request a ride to get to and from your destination with a discount.
In this article, we'll cover:
- Why isn't my code applying to my ride?
- How to add a Lyft code to your account
- How to apple the code to your ride
Why isn't my code applying to my ride?
If the code is not applying to the ride, make sure the pickup and drop-off locations for your ride are within the location restrictions of the code, and the ride is taking place within the hours of the time restriction of the code.
To double check what the location and time restrictions of your specific code are, head to the 'Rewards' tab in your Lyft app and find the code in your list of promos. Here, you'll see the specific location and time restrictions for the code.
If after checking the details of the promo you determine that your ride falls within the location and time restrictions but the code is not applying, please contact us.
- Open the Lyft mobile app on your phone
- Tap the icon with three bars in the top lefthand corner of the screen
- Select 'Payments'
- Scroll down to 'Lyft Pass'
- In the '+Add Lyft Pass' field, enter in the code provided to you
- Once the code is accepted, it will appear in the 'Rewards' tab and you will be able to see the details of the code, such as time restrictions, location restrictions, how many times it can be used, and how much credit you have left
How to apply the code to your ride
- On the 'Get a ride' screen in the Lyft app, enter the pickup and drop-off locations for the ride
- In the bottom lefthand corner, you'll see an indication of which payment method will be applied. If the promo is being applied successfully, you should see 'Personal + Promo'
- Tap 'Select Lyft' to complete your ride request and you're all set!