Learn more about what Lyft Pass for Public Funding is and how to create a new Lyft Pass for Public Funding program in this article.
In this article, we'll cover:
What is Lyft Pass for Public Funding?
Lyft Pass for Public Funding enables your organization to provide transportation solutions to help get riders to and from their destinations. Your organization is able to cover the ride costs for your people, while controlling the usage and cost of each program. If your organization is facilitating rides for government beneficiaries (e.g., Medicaid), then consider Lyft Pass for Public Funding. Please note that rides for staff should be set up as standard Lyft Pass programs.
You can click here to learn more about how to sign up!
What’s the difference between a Lyft Pass program and a Lyft Pass for Public Funding program?
There are a few important differences between a standard Lyft Pass program and Lyft Pass for Public Funding program. The below table outlines the key differences between the two.
| Lyft Pass | Lyft Pass for Public Funding |
| Not designed for Medicaid & government programs | Designed to help you comply with Medicaid and other government program requirements |
| Drivers go through Lyft’s standard background check and screening process and are automatically enrolled in ongoing checks | All drivers must pass additional federal and state screenings for government program compliance |
| The rider is responsible for any remaining balance after the Lyft Pass is applied. However, organizations may elect to pay the driver tip | The organization is responsible for all ride charges, including post-ride fees such as cancellation, lost & found and damage fees |
| Riders can change the ride destination or add additional stops to their ride | The Lyft Pass for Public Funding balance must exceed the cost of the ride. Therefore, changes such as editing the destination or adding stops, cannot be made after the ride has been requested |
| Distribute passes via phone, codes (general or unique), or email | Distribute passes via phone, codes (unique only), or email |
| Select Lyft Standard, Lyft XL, Extra Comfort, Lux Black, or Lux Black XL as a ride type | Limited to only Lyft Standard rides and WAV in select markets, if the rider has WAV activated in their app |
| Riders can schedule a ride in advance | Riders cannot schedule a ride in advance |
| Tipping is allowed | Tipping is not allowed |
How to create a Lyft Pass for Public Funding program
- After you've been granted access to Lyft Pass, log in to the Lyft Business Portal
- Select 'Programs' under 'Lyft Pass' on the home page
- Select '+ Add Program' to create your new program
- If not automatically selected, check the box next to ‘Set up as a Lyft Pass for Public Funding program’
- Enter a name for your Lyft Pass in the 'Name' field
- Enter a short description of the program in the 'Description' field
- Select your sharing option via email or unique code or phone number
- Select the frequency in which you would like your benefits to reload.
- One-time Lyft Pass: Single occurrence that expires and does not renew Recurring Lyft Pass
- Daily: Ride passes that renew on a daily basis
- Weekly: Ride passes that renew on a weekly basis (on Sunday of each week)
- Monthly: Ride passes that renew every month (for use through an entire month)
- One-time Lyft Pass: Single occurrence that expires and does not renew Recurring Lyft Pass
- Select your benefit type, if you would like to provide a certain number of rides or credit
- Rides: Offer a specific number of rides where the cost of the ride is covered up to a specific amount. Unused credits will not roll over to the next ride. Enter in the maximum number of rides that the pass will cover in the 'Number of rides' box, the maximum number of rides per rider, and the maximum amount of the ride cost that will be covered in the 'Max $ per ride' box (i.e., 100 riders, 10 rides each, up to $15 each)
- Credits: Like cash, credits can be used on rides until the amount is $0. There is no limit to the number of rides that the user can use the credit on. Enter in the dollar amount of Lyft credit that the pass will be good for in the 'Amount' box (i.e., $50 can be used on any number of rides—one $50 ride, two $25 rides, or five $10 rides)
- Enter Time Windows
- 'Start time,' and 'End time' and 'Day of Week' - the time zone automatically adjusts to the rider’s timezone
- Select 'Ride locations' to choose the location restrictions of where your Lyft Pass rides can be taken
- Customized shapes can be added by your Lyft Account Manager
- Select your billing method and reporting methods
- Offline billing (invoicing)
- Note, only offline billing is currently available for Lyft Pass for Public Funding
- Invoice groups may also be created
- Offline billing (invoicing)
- Reporting: utilization report that is sent at the beginning of each month
- Monthly (default)
- Weekly
- Daily
- Lastly, click ‘Publish!’
Your Lyft Pass for Public Funding program will be clearly labeled in your programs page and you can also filter for your program in the ‘Insights’ tab.
FAQs
Q: What happens when the ride amount exceeds my rider’s Lyft Pass for Public Funding balance or my rider requests Priority Pickup or a Lyft mode other than Lyft Standard?
The Lyft Pass for Public Funding will not apply. If a ride is requested, the rider’s personal payment method will be charged the full ride amount.