Learn more about the two billing options Lyft Pass has to offer - automatic monthly accrued charges and monthly invoicing (also known as offline billing).
What are the options to track my ride?
Automatic monthly accrued billing
Automatic monthly accrued billing is supported for Lyft Pass and Concierge.
This billing method means that rides will be charged to the specific program's assigned credit card on a monthly basis. A single transaction for the total cost of all rides in the month will appear on the credit card statement. Your organization's programs can have a different credit card assigned to each, or one central credit card as the primary payment method for all.
You can also select to receive a monthly invoice by program. You can set this up by adding your email to the ‘reporting contact’ section of your program to receive monthly invoices. In addition to a monthly invoice, reporting you will also receive:
- Emailed receipts once your CC's are run
- Emailed transaction reports
Note: There can only be one reporting contact per program, so only one person per program will receive a monthly invoice. You can expect to receive your monthly invoice by the 5th of every month and your monthly receipts by the 17th of every month.
Contact us if you would like to set up automatic monthly accrued billing.
Offline billing (also known as "monthly invoicing") is supported for Lyft Pass, Concierge, and direct billing accounts. Please note that we typically require a minimum monthly spend for this option.
With offline billing, the total accrued cost of each month's rides are invoiced at the start of the following month. Offline billing can be selected by an admin for individual Lyft Pass programs, Concierge programs or direct billing accounts, if your organization admin has enable this; the invoice will include the total rides for all Lyft Pass programs, Concierge programs, and / or direct billing accounts for your organization.
Contact us if you would like to set up monthly invoicing. We will need to the following information:
- Name and email address of the primary billing contact (note: Our system can only send invoices to a single email address.)
- Billing address
- Your preferred payment method (ACH, check, etc.)
How to edit offline billing for Lyft Pass
If you have offline billing set up, you can update where your invoice is sent by editing or adding an associated invoice group in the Lyft Business Portal. If you don't yet have an invoice group set up, an invoice will be sent to the email used to set up your account.
To edit offline billing info for Lyft Pass:
- Login to the Lyft Business Portal
- Go to the program you'd like to update
- Go to 'Invoice group' section of Edit program page and select the drop-down
- Select 'Add an invoice group' and enter the email address of the primary billing contact, billing address and/or PO number or select a previously existing invoice group
- Click 'Save'