Rider

Complying with Lyft’s health safety commitment as a Concierge rider

Safety built into your Concierge ride

Locating Lyft Pass in the Lyft app

Take a ride using Lyft Pass

Receiving a Lyft Pass from your organization

Requesting a flexible ride that has been sent to you

Cancel a Concierge ride that has been requested on my behalf

Report lost and found items

Create a business profile under an organization if you are new to Lyft

Create an individual business profile

Switch between your business profile and personal profile

Business profile rider experience

How your business profile and personal profile are connected

Manage payment methods for business rides

Set Auto Pay as the default payment method for business rides

Change the payment method for a past ride

Streamline expensing with receipt forwarding

Ride receipts not appearing in Concur

Ride receipts not forwarding to selected expense management service