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  3. Requesting rides

Requesting rides

  • How to request an on-demand ride in Concierge

    With Lyft Concierge, you can request an on-demand ride for someone to get them where they need to go, as so...

    June 24, 2018 04:59
  • How to request a pre-scheduled ride in Concierge

    You can pre-schedule a ride for your passenger up to 7 days in advance with Lyft Concierge.  To pre-schedul...

    January 15, 2019 20:41
  • How to send flexible rides in Concierge

    Your organization can send passengers rides that they can use for up to 24 hours. With just a few clicks, C...

    August 08, 2018 20:57
  • How to use the map to pinpoint a specific pickup and drop-off location in Concierge

    You can drag the map within Concierge to pinpoint the specific pickup and drop-off locations for your passe...

    July 10, 2018 00:00
  • How can I request a Concierge ride for a passenger with no mobile phone?

    Concierge administrators and agents can request a ride for a passenger who does not have a mobile device/ce...

    June 24, 2018 03:49
  • What is the passenger experience for Concierge?

    When you request a ride using Lyft Concierge, your passenger will receive ride updates so they can be ready...

    January 07, 2019 20:41
  • How does tipping work for rides that were requested using Concierge?

    Tipping is currently unavailable for Concierge rides. Lyft Concierge doesn't allow for tipping at this time...

    June 24, 2018 07:23
  • How do I report lost and found items?

    Concierge rides If you are a Concierge administrator or agent attempting to retrieve a lost item for a pass...

    June 24, 2018 02:45

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